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‘I worked for the Royal Family – Sarah Ferguson’s habit left staff fuming’

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Former royal butler Paul Burrell has claimed in his new book that royal staff members used to rage about a particular habit of Prince Andrew and Sarah Ferguson shortly after they married

Sarah Ferguson is celebrating her 66th birthday today after what has been a challenging few weeks for her.

Last month, she was dropped as a patron by a number of charities after an email she sent to paedophile Jeffrey Epstein was leaked. The Duchess of York wrote “I did not use the P word about you” in 2011 – just weeks after vowing never to speak with him again.

And in a new book, former Royal butler Paul Burrell has now revealed how Sarah once left kitchen staff “up in arms” shortly after marrying Prince Andrew in 1986.

Paul, who spent years inside Buckingham Palace, said Andrew was “besotted” by his new wife who could “do no wrong” in his latest memoir titled The Royal Insider: My Life with the Queen, the King and Princess Diana.

Yet, discussion tensions, he added: “But the staff were up in arms early in the marriage. From the beginning, the royal newlyweds refused to leave their martial bed.

“The maids weren’t allowed to go into the bedroom to make the bed for days. When the couple did surface, they held lavish dinner, lunch and tea parties with all their friends.”

Paul, who worked under Princess Diana from 1987 to 1997, claimed this caused issues with exhausted staff members who reportedly preferred sticking to set meal times.

He further elaborated: “The kitchen staff were run off their feet. Even the Queen didn’t entertain so extravagantly. The royal chiefs were furious to be making food like it was an á la carte restaurant.

“They were used to serving food to the Queen and the Royal Family at set times. It was too much. The staff rebelled and protests were made to the Master of the Household who informed the Queen of her staff’s unhappiness.

“She had to intervene and put a stop to the lavish gluttony. After all, she despised waste, deciding in advance which food should be cooked for her each day. So why should Andrew and Fergie be different?”

Paul, 67, then claimed Andrew was “never easy” to get along with, especially for the staff members.

The author, who also wrote A Royal Duty, first worked as a footman to Queen Elizabeth before acting as King Charles’ butler. However, he was most famous for being a confidante to Diana.

And in another part of his new book, he revealed the hilarious two-word nickname staff used for Buckingham Palace.

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Referencing a drinking culture inside the palace walls, he wrote: “It wasn’t just bed-hopping that went on in the palaces; there was a degree of inebriation which often helped people’s inhibitions.

“Forget Buckingham Palace, it was nicknamed ‘Gin Palace’ after the spirit that flowed freely through the everyday workings of the building. Gin, always, Gordon’s, was the drink of choice.”

LP Staff Writers

Writers at Lord’s Press come from a range of professional backgrounds, including history, diplomacy, heraldry, and public administration. Many publish anonymously or under initials—a practice that reflects the publication’s long-standing emphasis on discretion and editorial objectivity. While they bring expertise in European nobility, protocol, and archival research, their role is not to opine, but to document. Their focus remains on accuracy, historical integrity, and the preservation of events and individuals whose significance might otherwise go unrecorded.

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