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When the interpreter wept: What automation erases inside Europe’s institutions

Flynn Coleman is an international human rights attorney. She is a visiting scholar in the Women, Peace, and Leadership Program at Columbia University’s Climate School and the author of “A Human Algorithm.”

Roman Oleksiv was 11 years old when he stood before the European Parliament and, in a calm voice, described the last time he saw his mother. She was under the rubble of a hospital in Vinnytsia, Ukraine, hit by a Russian missile in July 2022. He could see her hair beneath the stone. He touched it. He said goodbye.

That’s when Ievgeniia Razumkova, the interpreter translating his words, stopped mid-sentence. Her eyes filled with tears, she shook her head. “Sorry,” she said. “I’m a bit emotional as well.”

A colleague then stepped in to finish, as Ievgeniia, still crying, placed her hand on the boy’s shoulder. He nodded and continued on.

That moment is what makes us human.

A translation algorithm would not have stopped. It would have rendered Roman’s testimony with perfect fluency and zero hesitation. It would have delivered the words “the last time I saw my mother” just as it would the sentence “hello, my name is Roman.” Same tone. Same rhythm. No recognition.

Today, we are building a world that treats translation — and increasingly everything else — as a problem to be solved. Translation apps now handle billions of words a day. Real-time tools let tourists order coffee in any language. Babel, we are told, is finally being fixed.

All of this has its place. But translation was never just a technical challenge. It is an act of witnessing.

An interpreter does not merely convert words from one language to another. They carry meaning across the chasm between us. They hear what silences say. They make split-second ethical and semantic decisions over which synonym preserves dignity, when a pause holds more truth than a sentence, whether to soften a phrase that would shatter a survivor.

When Ievgeniia broke down in Strasbourg, she was not failing. She was doing her job. Her face told a room full of diplomats what no algorithm could: “This matters. This child’s suffering is real. Pay attention.”

I have spent years working in international human rights law, war crimes tribunals, genocide prevention — all the imperfect architecture we try to rebuild after atrocity. In these spaces, everything hinges on language. One word can determine whether a survivor is believed. The difference between “I saw” and “I was made to see,” or between “they did this” and “this happened.”

Roman Oleksiv has undergone 36 surgeries. Burns cover nearly half his body. He was 7 years old when that missile hit. And when he described touching his dead mother’s hair, he needed someone in that room who could hold the weight of what he was saying — not just linguistically but humanly. Ievgeniia did that. And when she could not continue, another person stepped forward.

There is a reason interpreters in trauma proceedings receive psychological support. The best ones describe their work as a sacred burden. They absorb something. They metabolize horror, so it can cross from one language to another without losing its force.

Interpreters are not alone in this either. There are moments when trauma surgeons pause before delivering devastating news, journalists choose to lower their cameras, and judges listen longer than procedure requires. These are professions where humanity is not a flaw — it is the point.

This is not inefficiency. It is care made visible.

Algorithms process language as pattern, not communion. They have no understanding that another mind exists. They do not know that when Roman said goodbye, he was not describing a social gesture — he was performing the final ritual of love he would ever share with his mother, in the rubble of a hospital.

Translation apps do serve real purposes, and generative AI is becoming more proficient every day. But we should be honest about the trade we are making. When we treat human interpreters — and any human act of care — as inefficiencies to be optimized away, we lose that pause before “the last time I saw my mother.” We lose the hand on the shoulder. We lose the tears that say: “This child is not a data point. What happened to him is an atrocity.”

My work studying crimes against humanity has taught me that some frictions should not be smoothed. Some pauses are how we recognize one another as human. They are echoes in the dark, asking: “I am still here. Are you?”

When an interpreter breaks, they are not breaking down. They are breaking open — making room for unbearable truth to enter, and for all of us to see it.

Roman deserved someone who could help us stand in his deepest pain, so that we might all lift it together.

A machine could not do that. A machine, by design, does not stop.

LP Staff Writers

Writers at Lord’s Press come from a range of professional backgrounds, including history, diplomacy, heraldry, and public administration. Many publish anonymously or under initials—a practice that reflects the publication’s long-standing emphasis on discretion and editorial objectivity. While they bring expertise in European nobility, protocol, and archival research, their role is not to opine, but to document. Their focus remains on accuracy, historical integrity, and the preservation of events and individuals whose significance might otherwise go unrecorded.

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