BRUSSELS — Senior European Commission officials hardly ever get the sack. On Thursday, one did.

That was the twist in a tale that up until that moment had been classically Brussels. The protagonist: A little-known bureaucrat who had spent two decades working in the EU civil service. The allegations: Taking expensive gifts that aroused suspicions over conflicts of interest.

“After nearly 22 years at the Commission, I am obviously disappointed,” Henrik Hololei told POLITICO only hours after he was informed of the decision. “But I’m happy that this long process has finally come to a conclusion.”

While commissioners, the EU’s 27 political appointees, have been known to fall on their swords, there are few precedents for the dismissal of such a high-ranking civil servant, two senior officials familiar with the inner workings of the Commission said. Neither of the officials, who have several decades of EU experience between them, could remember any previous examples. Like other people interviewed for this article, they were granted anonymity so they could speak freely about Hololei and his downfall.

The “long process” Hololei described totaled three years. It was in 2023 that POLITICO first revealed that the Estonian, who was then the EU’s top transport official, had accepted free flights from Qatar at the same time as negotiating a transport deal with the Gulf state that was beneficial to the country’s airline.  

It couldn’t have come at a more inauspicious time. The initial reports emerged just a few months after the so-called Qatargate corruption scandal in the European Parliament, named after one of the countries linked to allegedly offering cash and gifts in return for favors. Hololei was not involved in that affair, but it added fuel to the argument from politicians and transparency campaigners that the EU needed to clean up its act.

He resigned from his job within a month but didn’t leave the Commission. Soon after, he became special adviser in its international partnership division.

The following year, French newspaper Libération reported additional allegations, including that he exchanged confidential details of the Qatar aviation deal in return for gifts for himself and others, including stays in a five-star hotel in Doha. This led to a probe by the EU’s Anti-Fraud Office (OLAF), which in turn led to the Commission’s investigation.

On Thursday, the Commission announced that a senior official had breached the EU institution’s rules. These concerned conflicts of interest, gift acceptance and disclosures, according to three officials with knowledge of the investigation. They later confirmed the person in question was Hololei.

‘A legend’

By his own admission, Hololei is a colorful character. Belying the clichéd image of a faceless bureaucrat, he’s known to do business over a drink or two. Michael O’Leary, the outspoken CEO of Irish airline Ryanair, who shared the occasional tipple with him, told POLITICO in 2023 that Hololei was “terrific.”

His colleagues are just as glowing. On Thursday, a lower-ranking official who worked with him at the Commission described him as a “legend,” while a former transport lobbyist recalled seeing selfies of him holding up beers with industry representatives.

“The feeling is they’re making an example of him,” said a person who works in the aviation field and met him during the course of his work. “He was undoubtedly passionate and determined to make EU transport better. He was a guy who just enjoyed the position he had. He was a people person.”

What ultimately led to his dismissal was an investigation by IDOC, the Commission’s internal disciplinary body, the result of which is not public. 

IDOC’s conclusions were shared with a disciplinary committee made up of staffers who have equal or superior rank to Hololei — a relatively small pool given his seniority. Following a series of interviews with Hololei, the committee sent its recommendation to the College of Commissioners for a final vote. That decision was taken in the past few days. 

‘Long overdue’

While colleagues and those in the industry might mourn the departure of a gregarious, engaging figure, European propriety campaigners are less sympathetic.

“It’s almost three years to the day since revelations of Mr. Hololei’s impropriety broke,” said Shari Hinds, senior policy officer at Transparency International, an accountability-focused NGO. “Though long overdue, it is encouraging that the European Commission finally appears to be dealing out consequences proportionate to the gravity of these ethics violations.”

Hololei, 55, who had taken a pay cut when he moved to the role of hors classe adviser from DG MOVE, as the transport department is known, will receive his pension from the Commission when he reaches retirement age.

He has three months to lodge a complaint against the decision with the Commission.

“Good to see there is an actual reaction,” said Daniel Freund, a Green member of the European Parliament, who campaigns on issues of accountability in the EU institutions. “So far, so good.”

‘Much missed’

A decade in Estonian politics — where he largely focused on European affairs — preceded his time at the Commission, starting in the cabinet of then-Estonian Commissioner Siim Kallas, the father of current EU foreign policy chief, Kaja Kallas, before moving into transport.

It was in that role he became a “very much-loved boss,” according to the person who worked with him. “Even now he is still very much missed in DG MOVE. He was a good person to be around.”

In the comments Hololei gave to POLITICO on Thursday afternoon, he was as gracious as so often described by those who know him. But in the end, the personality traits that endeared him to so many he worked with, in the Commission and in industry, weren’t enough to save his job.